May 30, 2025 Why do so many sales chatbots fail? Lessons from 20 years of watching companies grow (or stagnate) More than two decades ago, I began my career driving marketing projects in Spain, and since then, I've experienced the frenetic evolution of technology in sales processes. Today, as CEO of Sintonai, […]
Published on May 29, 2025 Why is e-commerce CRM the driving force of digitalization? Over my more than 20 years advising companies and digital projects in Spain, I've seen the online market evolve at a dizzying pace. But one thing remains essential: the relationship with
Published May 28, 2025 If you've felt like your company's customer service and sales could go much further, I totally get it. Years ago, when I started exploring digital solutions to connect businesses with their customers, I discovered how easy it is to fall behind using only the
Ready to integrate WhatsApp Business autoresponders into your CRM? Here's what you need to know. As the founder and CEO of Sintonai, I've been helping marketing and sales teams build the perfect conversational experience with their customers for over 20 years. Today, WhatsApp Business autoresponders have revolutionized the business world.
May 26, 2025 Advanced Tactics to Optimize Chatbots for Ecommerce Companies When people ask me what the secret is to optimizing customer service and multiplying sales in ecommerce, I have a clear answer: personalization and speed. Since my first steps in digital marketing, I have seen how companies that
Published on 2025-05-25 The revolution of automated customer service within everyone's reach. Can you imagine being able to respond to your customers 24/7, improve their experiences, and increase sales, but without knowing how to code? When we at Sintonai support companies that are still hesitant to make the leap to automated customer service, I always listen.
In the fast-paced world of commerce, unique opportunities arise every day if we know how to identify, nurture, and convert each potential client into a real sale. As CEO of Sintonai, I have seen entire businesses transform by optimizing sales processes, supported by artificial intelligence and real data. My experience of more than 20 years has allowed me to
May 23, 2025 How can WhatsApp's automatic response transform your customer experience? If you were to ask yourself right now how many messages your business receives per day via WhatsApp, would you know the exact number? For most businesses, the instant messaging channel is a gateway to...
Investing in lead generation: the key to growth in a demanding market. Have you ever wondered if it's really worth investing in lead generation? Every day I speak with marketing and sales managers who ask me if the resources dedicated to "generating opportunities" have a tangible return. I'm passionate about this question because
Published on 05/20/2025 How to get started: much more than responding quickly Today, no one doubts that the customer experience depends on immediacy and personalization, but I still see companies that don't dare to take the leap to automating customer service. For years, at Sintonai, I've been helping companies transform their processes and
If you've ever dreamed of creating your own AI virtual assistant, like Jarvis in the Iron Man movies, you've come to the right place. Today, technology has advanced so much that you can build your own virtual assistant using free tools like Python, ChatGPT, and messaging platforms like WhatsApp.
Published on May 19, 2025 Why do so many companies fail when implementing a CRM for sales? I've been working with small and large businesses for over two decades, and even today I'm amazed at how a resource as powerful as a CRM for sales can become a source of frustration instead of a
Published on 2025-05-18 Why the ecommerce chatbot is the key to your digital strategy Today, the difference between an efficient ecommerce and an unforgettable one lies in the quality of the service you offer, and more and more companies are recognizing this. Immediacy, personalization, and omnichannel are no longer an option, but a
Published May 17, 2025 Introduction: Transforming Customer Service in the Digital Age Recently, in a meeting with a team of entrepreneurs, the question I hear almost every week came up: “Can you really automate WhatsApp Business and get real results, or is it just another fad?” My answer was straightforward:
Published on May 16, 2025 Discover how to transform your e-commerce with the intelligence of chatbots. E-commerce is growing every year at a speed that, if we're not vigilant, can leave us out of the game. If you've ever wondered why some online stores sell much more and manage to build customer loyalty, why are you so worried about the impact of chatbots on your e-commerce business?
How WhatsApp links are revolutionizing customer service in e-commerce If there's one thing I've learned after more than 20 years helping companies grow, it's that true digital transformation comes from creating human, relatable, and effective experiences. Today I want to explain how WhatsApp links have changed the game in the
May 14, 2025 Revolutionize your e-commerce with AI applications: my experience and advice Twenty years ago, it seemed like science fiction to imagine an online store capable of adapting each user experience in real time. Today, I see every day how new AI applications not only automate processes, but also multiply the capacity for loyalty and
Published on May 13, 2025 The invisible advantage: how to transform your e-commerce with a call center Opening an e-commerce site in 2025 has never been easier. But getting that digital channel to convert curious users into loyal customers, that's a challenge! At Sintonai, I see it every day: customer service.
