Sintonai for Hotels: Automate Reservations and the Guest Experience
Implements the Sintonai chatbot on your website and contact channels to manage inquiries, availability, reservations and upselling Automatically. Reduce operational burden, increase direct sales, and improve every step of the guest journey.
Reservations and support 24/7, no queues or emails
The chatbot answers questions about rates, policies, and services in seconds; checks availability in real time, generates reserves, send confirmation and offer upgrades and additional services. Integrates with your PMS/Channel Manager.
- Conversational booking engine with prices and availability at the moment.
- Pre-check-in (data, documents and signature) and guided check-in/out.
- Automatic upselling: breakfast, spa, parking, late check-out, upgrades.
- Digital Concierge: how to get there, schedules, recommendations, incidents.
- Synchronization with PMS/Channel Manager to avoid overbooking and duplications.
⏰ Immediate response 24/7
Reduce wait times, free up reception, and increase satisfaction from the first contact.
🏨 More direct sales
Convert inquiries into direct bookings and reduce dependence and commissions on OTAs.
📈 Smart upselling
Offer services and upgrades at key moments during the trip to increase the average ticket price.
Chatbot for Hotels
Why a chatbot for hotels? Your guests expect instant answers and a seamless experience from the first question to check-out. A specialized chatbot allows automate reservations, support, and concierge, maintaining the human touch when necessary.
He chatbot for hotels Sintonai adapts to your brand, learns from every interaction, and integrates with your systems to deliver consistent, cost-effective, and scalable service throughout the guest journey.