Published on May 20, 2025 How to Get Started: Much More Than Responding Quickly Today, no one doubts that customer experience is about immediacy and personalization, but I still see companies that are hesitant to take the leap into automating customer service. For years, at Sintonai, I've been helping companies transform their processes and […]
If you've ever dreamed of creating your own AI virtual assistant, like Jarvis in the Iron Man movies, you've come to the right place. Today, technology has advanced so much that you can build your own virtual assistant using free tools like Python, ChatGPT, and messaging platforms like WhatsApp.
Published on May 19, 2025 Why do so many companies fail when implementing a CRM for sales? I've been working with small and large businesses for over two decades, and even today I'm amazed at how a resource as powerful as a CRM for sales can become a source of frustration instead of a
Published on 2025-05-18 Why the ecommerce chatbot is the key to your digital strategy Today, the difference between an efficient ecommerce and an unforgettable one lies in the quality of the service you offer, and more and more companies are recognizing this. Immediacy, personalization, and omnichannel are no longer an option, but a
Published May 17, 2025 Introduction: Transforming Customer Service in the Digital Age Recently, in a meeting with a team of entrepreneurs, the question I hear almost every week came up: “Can you really automate WhatsApp Business and get real results, or is it just another fad?” My answer was straightforward:
Published on May 16, 2025 Discover how to transform your e-commerce with the intelligence of chatbots. E-commerce is growing every year at a speed that, if we're not vigilant, can leave us out of the game. If you've ever wondered why some online stores sell much more and manage to build customer loyalty, why are you so worried about the impact of chatbots on your e-commerce business?
How WhatsApp links are revolutionizing customer service in e-commerce If there's one thing I've learned after more than 20 years helping companies grow, it's that true digital transformation comes from creating human, relatable, and effective experiences. Today I want to explain how WhatsApp links have changed the game in the
May 14, 2025 Revolutionize your e-commerce with AI applications: my experience and advice Twenty years ago, it seemed like science fiction to imagine an online store capable of adapting each user experience in real time. Today, I see every day how new AI applications not only automate processes, but also multiply the capacity for loyalty and
Published on May 13, 2025 The invisible advantage: how to transform your e-commerce with a call center Opening an e-commerce site in 2025 has never been easier. But getting that digital channel to convert curious users into loyal customers, that's a challenge! At Sintonai, I see it every day: customer service.
Published on 2025-05-12 Artificial Intelligence Applications: The New Engine of E-Commerce In recent years, the artificial intelligence revolution has ceased to be a futuristic promise to become the real and present key to growth in e-commerce. Since I founded Sintonai, I have seen how the strategic adoption of artificial intelligence applications
May 11, 2025 How to Use Virtual Assistance to Improve Your Ecommerce Business I'm not exaggerating when I say that, in 2025, the difference between an ecommerce business that grows and one that disappears often lies in the quality and speed of its customer service. In my more than 20 years in the marketing industry,
Published on 2025-05-10 by Manuel Jurado Why is the WhatsApp link the new key to boosting your e-commerce? Have you ever wondered why so many e-commerce sites are integrating the WhatsApp link into their online stores? It's no coincidence. As CEO of Sintonai and a digital marketing professional for over two decades, I've seen the
How Artificial Intelligence Is Reinventing Ecommerce Just five years ago, the promise of artificial intelligence (AI) seemed reserved for tech giants and businesses with unreachable budgets. Today, the reality is very different. Thanks to the unstoppable advance of artificial intelligence applications, any online store has access to tools that literally transform the
¿Por qué la inteligencia artificial es el motor del ecommerce moderno? Cuando echo la vista atrás y veo cómo ha evolucionado el comercio online en los últimos 20 años, me fascina la velocidad con la que la tecnología transforma nuestra manera de vender y comprar. Como CEO de Sintonai, he dedicado mi carrera a descubrir
Publicado el 6 de mayo de 2025 Impulsa tu ecommerce haciendo del tlf atencion al cliente un aliado estratégico La revolución digital ha transformado para siempre la relación entre compradores y marcas. Nosotros, como líderes en el sector de soluciones inteligentes para ecommerce, vivimos cada día cómo una simple llamada al tlf atencion al cliente
¿Te imaginas responder cada duda de tus clientes en cuestión de segundos, a cualquier hora del día, y al mismo tiempo aumentar ventas sin aumentar tu equipo de atención? No es ciencia ficción: hoy, gracias al chat con inteligencia artificial, cualquier ecommerce puede estar “despierto” y disponible 24/7. Tras más de 20 años vinculado al
Desbloqueando el futuro del ecommerce: mi experiencia con la inteligencia artificial online En los últimos veinte años, he presenciado muchas revoluciones en el mundo del marketing digital. Pero nunca he visto un avance tan transformador y veloz como el que está generando la inteligencia artificial online en el ecommerce moderno. Cada día escucho a empresarios
Por Manuel Jurado, CEO de Sintonai | 03 de mayo de 2025 Transforma tu ecommerce: el poder real de los chatbots ¿Sabías que el 70% de los compradores online esperan respuestas instantáneas cuando navegan en un ecommerce? Desde mi experiencia personal liderando proyectos en Sintonai, he comprobado cómo el uso de herramientas inteligentes marca la
