Author name: Ricardo

How to use a call center to improve your e-commerce

Why do e-commerce businesses need an effective call center? I've been helping brands grow in the digital world for over 20 years, and I've seen a clear trend: those who invest in a call center tailored to e-commerce make a difference. With fierce competition and the digitalization of consumers, the […]

How to use a call center to improve your e-commerce

Introduction: The Invisible Revolution of Ecommerce Many e-commerce sites invest resources in capturing traffic and improving their websites, but they neglect a key aspect: direct interaction with the customer. As CEO of Sintonai, after 20 years dedicated to marketing in Spain, I see every day how a customized call center service can transform

How to use a virtual assistant to improve your e-commerce

How a Virtual Assistant Can Grow Your Ecommerce Just a few years ago, automating customer service in an ecommerce business seemed like something only large multinationals could do. Today, technology has evolved to the point where any online store, regardless of size, can take advantage of a virtual assistant. From my experience as a CEO,

How to use a chatbot to improve your e-commerce

The digital revolution: why your e-commerce needs a chatbot. Can you imagine being able to serve all your customers at any time, resolve questions instantly, and increase sales while you sleep? This is now possible thanks to artificial intelligence and, specifically, chatbots. I've been in the marketing industry for over twenty years.

How to use instant messaging to improve your e-commerce

Can instant messaging revolutionize your e-commerce? In my more than two decades in the world of digital marketing in Spain, I've seen dozens of trends emerge. However, few are as long-standing as instant messaging. At Sintonai, I work every day with companies looking to stand out in an increasingly competitive environment.

Advantages of using an AI agent in the hospitality industry

Why the hospitality industry is revolutionizing its customer service with artificial intelligence. I'm not exaggerating when I tell you that 2024 is proving to be a pivotal year for digitalization in the hospitality industry. Every week, I speak with owners and managers looking to differentiate themselves and optimize costs. Can technology save time and increase bookings? After personally supporting

Complete guide to getting started in dropshipping

The world of e-commerce is constantly evolving, and dropshipping has emerged as one of the most attractive business models for entrepreneurs who want to enter the online market without having to invest in massive inventories. But where to start? This guide will take you on the fascinating journey of how to

Dropshipping with CJ: Everything You Need to Know

In a world where e-commerce has become one of the main forms of business, knowing the best tools to optimize and maximize our sales is essential. If you're just starting out in dropshipping or already have experience, you've surely heard of CJ Dropshipping. Here we'll tell you everything you need to know.

How to Dropship with Aliexpress in 2025

In an increasingly digital world, dropshipping has emerged as an effective and accessible way to manage an online business. Thanks to platforms like Aliexpress, it's now possible to run a business without the need for physical inventory. In this article, we'll explore how you can enter the fascinating world of dropshipping using Aliexpress.

Complete Guide to Dropshipping on Amazon

Dropshipping is a booming business strategy that has captured the attention of entrepreneurs around the world, especially on platforms like Amazon. However, many ask themselves, "How much does Amazon charge for dropshipping?" or "What do I need to start dropshipping in Spain?" These and many other questions are common among those who

Clear Cache in PrestaShop: Optimize Your Online Store's Performance

In the competitive world of e-commerce, every second counts. From improving your store's performance to avoiding technical issues, cache management is essential for an optimal user experience. In this article, we'll break down the step-by-step process for clearing a site's cache, especially in PrestaShop, so that you not only

PrestaShop vs. Magento: Analysis to Optimize Your Online Business

In the world of online commerce, choosing the right platform to manage your store is a crucial decision that can significantly impact your success. With options like PrestaShop and Magento, the choice isn't always simple, especially for those looking to maximize their sales and improve customer service. But what if you

Free PrestaShop Themes: Boosting Your Online Store

In the dynamic world of e-commerce, the aesthetics and functionality of an online store are key to attracting and retaining customers. PrestaShop, one of the most popular platforms, offers a wide variety of themes that can transform your online store into an irresistible showcase. But does PrestaShop have free themes? The answer is yes!

PrestaShop Alternatives: Exploring Magento and WooCommerce

In the fast-paced world of e-commerce, choosing the right platform for your business is crucial. While PrestaShop is a popular choice, there are other powerful alternatives that can boost your sales and improve the customer experience. Two of these alternatives, Magento and WooCommerce, offer unique features that may be a better fit for your needs.

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